Information Technology

Information Technology

  • Welcome to Farmington Public Schools' Information Technology department where we provide all children and staff with quality technological support.

     

    Log into the Service Desk system HERE to create a service desk request.
    Select the area that best describes the help you need. Enter the
    information specified on the form.

    NOTE: The fields on the form vary,
    based on the type of request selected. Include attachments with
    information that may be helpful for the request. Click “Create”!

    (Log into the system by entering your full school email address in the username field along
    with the password you use to log onto your school computer or FPS Google account).

    Send an Email Message to servicedesk@oakland.k12.mi.us detailing the
    issue you are having. Please include what equipment you are using and
    any troubleshooting steps you may have already tried.

    Start a Chat Session by accessing the Service Desk Request page HERE.
    Once at the page, a link to start a chat will appear in the lower right corner
    of the screen during normal business hours of 7:00am - 6:00pm Monday -
    Friday.

     

    Regardless of how the request was created, you will receive an EMAIL with a link to your issue. The issue will also be routed to the proper support staff, based on the information you provided in the request. You can review your open tickets and check the status by logging into the Service Desk website and clicking on “Requests”.

Contact Information

  • Service Desk Line: (248)-209-2060

    Service Desk Hours: 7:00AM-6:00PM

    Location: 32789 W 10 Mile Road, Farmington MI 48336


    Wesley Prescott

    Technology Director 


    Tiffaney Guth

    Senior Technology Coordinator


    Joseph Walczak

    Senior Technology Support Specialist


    Patrick Gregory

    Senior Technology Support Specialist


    Megan Coats

    Technology Support Specialist


    Marty Vargo

    Brendan Coughlin

    Thomas Goode

    Technology Assistants


     

    Comments (-1)
  •  

    Need Help with G-Suite Apps? Click on an Icon to head over to our district Google training site!

    GSuiteHelp